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Terms and conditions

Effective Date: September 5, 2025

Welcome to Tail Stocks. These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, and related services. By using Tail Stocks, you agree to these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

Tail Stocks is intended for businesses and individuals aged 18 and above. By creating an account or using our services, you represent that you are legally capable of entering into contracts under Philippine law or on behalf of your organization.

2. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for safeguarding your login credentials and for all actions under your account.
  • You must notify us immediately at info@tailstocks.com of any unauthorized use.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of Services

  • Tail Stocks is a business-to-business platform connecting suppliers and retailers in the pet products industry.
  • You agree to use our services only in accordance with applicable laws and regulations.
  • You may not misuse the platform, including but not limited to fraudulent transactions, intellectual property infringement, or unauthorized system access.

4. Orders and Payments

  • Orders are subject to supplier acceptance, product availability, and payment confirmation.
  • Payments must be made through the provided methods. We do not guarantee fulfillment for incomplete or unpaid orders.
  • Prices, shipping fees, and taxes are determined by suppliers and may vary.
  • Cancellations or refunds are subject to the Refunds and Returns Policy of the supplier. Tail Stocks is not directly responsible for supplier refund policies.

5. Shipping and Delivery

  • Delivery timelines are managed by suppliers and logistics partners. While reasonable efforts are made, delivery dates are not guaranteed.
  • Risk of loss transfers to the buyer upon shipment.
  • Any claims for damaged, defective, or missing products must be reported to the supplier and Tail Stocks immediately.

6. Responsibilities of Users

  • Retailers are solely responsible for compliance with consumer protection, resale regulations, and tax obligations in their jurisdictions.
  • Suppliers are solely responsible for ensuring the authenticity, legality, safety, and quality of products.
  • You agree not to list or purchase prohibited, counterfeit, or illegal products.

7. Intellectual Property

  • All content on Tail Stocks (website design, logos, trademarks, text, and materials) is owned by Pet Masters Inc. and protected by law.
  • You may not reproduce, distribute, or exploit our intellectual property without permission.
  • Suppliers retain ownership of their product trademarks and grant Tail Stocks a license to display them for promotional purposes.

8. Data Protection

The collection and processing of personal information are governed by our Privacy Policy, in compliance with the Philippine Data Privacy Act of 2012. By using Tail Stocks, you consent to such processing.

9. Electronic Transactions

Under the Philippine Electronic Commerce Act (Republic Act No. 8792), you agree that electronic records, contracts, and notices issued through Tail Stocks shall be legally binding and enforceable.

10. Limitation of Liability

  • Tail Stocks provides its platform “as is” and makes no warranties, express or implied.
  • We are not liable for any direct, indirect, incidental, or consequential damages, including loss of profits or data.
  • Our liability is limited to the maximum extent permitted under Philippine law.

11. Indemnification

You agree to indemnify and hold harmless Tail Stocks, Pet Masters Inc., its officers, employees, and partners against any claims, liabilities, damages, or expenses resulting from your use of the platform, your breach of these Terms, or violation of third-party rights.

12. Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, government restrictions, wars, pandemics, internet or telecom failures, or other force majeure events.

13. Termination

We may suspend or terminate your account, without notice, for violations of these Terms or unlawful activities. You may terminate your account at any time by contacting us at info@tailstocks.com.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved before the proper courts of Cebu City, Philippines.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Waiver

Failure by Tail Stocks to enforce any right under these Terms shall not be deemed a waiver of such right.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tail Stocks regarding the use of our services.

18. Contact Information

For questions or concerns about these Terms, you may contact us at:

Tail Stocks

Email: info@tailstocks.com